DMCA

 

DHL Cloud DMCA Policy
DHL Cloud is committed to respecting intellectual property rights and complying with applicable laws, including Vietnam's Intellectual Property Law and relevant international treaties. This policy outlines the process for managing Digital Millennium Copyright Act (DMCA) takedown notices and ensuring a safe service environment.
Objectives
  1. Protect intellectual property rights.
  2. Comply with Vietnam’s Intellectual Property Law and international treaties.
  3. Effectively process copyright infringement notices.
  4. Maintain a secure and respectful service environment.
1. Definitions
Copyright Infringing Content: Any content uploaded, shared, stored, or transmitted without the copyright owner’s authorization.
DMCA Takedown Notice: A formal request from a copyright owner or their authorized representative, detailing infringing content and proof of ownership.
2. Procedure for Handling Infringement Notices
Receiving Notices
  • Notices must be sent via email to [email protected].
  • All notices will be reviewed promptly and thoroughly.
Review Process
  1. Validity Check: Ensure the notice meets DMCA requirements and includes all necessary details.
  2. Ownership Verification: Confirm evidence of the notifier’s copyright ownership.
  3. Content Assessment: Cross-check the alleged infringing content against platform records.
Action Steps
  1. Content Removal: Valid notices will result in prompt removal of the infringing content.
  2. Account Suspension: Repeated or serious violations may lead to account suspension.
  3. User Notification: Notify the accused user of the notice and its resolution.
  4. Prevent Unauthorized Sharing: Restrict the sharing of copyrighted materials without permission.
  5. Cooperate with Authorities: Assist law enforcement in investigating significant copyright violations if necessary.
  6. Right to Appeal: Users accused of infringement may appeal DHL Cloud's decision.
3. Requirements for Infringement Notices
Mandatory Information:
  • Contact details of the copyright owner or authorized representative.
  • Detailed description of the copyrighted work, including URLs or specific locations on DHL Cloud.
  • Proof of ownership (e.g., copyright registration, transfer agreement, authorization letter).
  • Statements affirming the accuracy of the provided information and the sender's legal authority to act on behalf of the copyright owner.
Format: Notices can be submitted via email or through the DHL Cloud online submission system.
4. User Responsibilities
  • Users must comply with copyright laws when using DHL Cloud services.
  • Users are prohibited from uploading or sharing copyrighted materials without authorization.
5. Disclaimers
DHL Cloud is not liable for user-generated content unless it has actual knowledge of copyright infringement and fails to act promptly to remove or disable access to the content.
6. Additional Provisions
Automated Systems: DHL Cloud may use automated tools to identify and process infringing content efficiently.
Policy Updates: This policy is subject to updates to align with legal and regulatory changes.
7. Contact
For DMCA takedown notices or inquiries:
Email: [email protected]